Support

Contact support

For app support, feedback, venue issues, or privacy questions, email:

What to include

If you are reporting a problem, please include:

• The venue or pickup point name
• The area or postcode, if known
• What went wrong
• Your phone model, if it is an app issue

Account reassurance

PickupRadar does not connect to your Uber Eats, Deliveroo, Just Eat, or other delivery platform accounts. The app is independent and does not connect to or interact with delivery platform accounts.

PickupRadar does not ask for delivery app login details, passwords, account details, customer details, or order information. It only lets drivers share simple pickup wait-time reports.

Missing or incorrect venues

If a pickup point is missing, duplicated, closed, or incorrectly listed, email us and we can review it.

Privacy

You can read the PickupRadar privacy policy here: Privacy Policy.