Privacy Policy
About PickupRadar
PickupRadar helps UK delivery drivers see and report pickup wait times at restaurants and shops. It is built for delivery drivers across the UK.
Delivery platform data we do not collect
PickupRadar is independent and is not connected to Uber Eats, Deliveroo, Just Eat, or any delivery platform. The app does not connect to or interact with your delivery platform accounts.
We do not collect delivery platform login details, passwords, account details, customer details, or order information. PickupRadar only processes simple pickup wait-time reports that you choose to submit.
What you should not submit
Do not include customer names, customer addresses, order numbers, or private order details in wait reports or support messages. Reports should describe pickup wait times only, not individual orders or customers.
No login required
PickupRadar does not require users to create an account or log in. We do not create personal user profiles.
Information we collect
When you use PickupRadar, we may collect and store:
- The pickup point or venue selected
- The selected delivery platform, if provided
- The reported wait time
- Whether you left because the wait was too long
- The time the report was submitted
- An anonymous device ID used to reduce duplicate or spam reports
How we use information
We use wait reports to:
- Show recent pickup wait information to other drivers
- Identify fast and slow pickup points
- Reduce duplicate or spam reports
- Improve the app and venue data
Anonymous device ID
PickupRadar stores an anonymous device ID on your device. This helps reduce spam and duplicate reports. It is not intended to identify you by name.
Data storage
PickupRadar uses Supabase to store app data such as venues and wait reports. We take reasonable steps to keep the app data secure.
Sharing information
We do not sell personal information. Wait report data may be displayed in the app to help other drivers, such as average wait times, recent reports, and pickup point status.
Contact
For privacy or support questions, contact: support@pickupradar.co.uk